Scope & Corporate Architecture

Rablik Private Limited is a technology holding company and venture builder incorporated in India, with its operational headquarters in Bastar, Chhattisgarh. This Privacy Policy governs all corporate interactions on rablik.com, institutional project engagements, and unified digital infrastructure connecting our operating verticals (including Newzlik, Zigyapan, ZestBook, Carelik, and ChatlixAI).

Information We Collect

We collect only information necessary to deliver high-reliability institutional technology, fulfill customer inquiries, and execute corporate contracts:

• Directly Provided Information: Full name, corporate email address, authorized phone number, organization name, designation, and specific project requirements submitted through our contact forms or direct communications.
• Commercial & Enterprise Engagement Data: Technical audit inputs, contractual terms, SLA parameters, billing coordinates, and communication records necessary for institutional onboarding.
• Automated Telemetry & System Metadata: IP addresses, browser specifications, access timestamps, referring domains, and error diagnostics collected to ensure network integrity and prevent cyber security breaches.

Purpose & Processing Basis

We adhere to strict purpose-limitation principles. Data collected by Rablik is utilized exclusively for:

• Operational Execution: Addressing direct inquiries, evaluating institutional enterprise scopes, and delivering contractual digital platforms.
• Infrastructure Reliability: Monitoring uptime, diagnostic troubleshooting, API workflow verification, and maintaining high availability targets.
• Corporate Communication: Transmitting necessary administrative updates, security notices, and authorized responses to institutional partners.
• Statutory Compliance: Satisfying mandatory record-keeping obligations under applicable Indian laws, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act (DPDP Act, 2023).

Data Security & Sovereignty

Security is engineered directly into our foundation. We maintain technical and organizational safeguards designed to protect your personal and commercial data against unauthorized access, loss, or manipulation:

• India Cloud Deployment: Data storage and server infrastructure are hosted within certified India-region cloud data centers in compliance with domestic data sovereignty guidelines.
• Cryptographic Safeguards: High-grade transport layer security (TLS 1.3) in transit and AES-256 encryption at rest for sensitive database records.
• Role-Based Access Control (RBAC): Administrative access to personal information is strictly restricted to vetted engineering and management personnel with explicit operational justification.

Intra-Group & Third-Party Disclosures

We do not sell, rent, monetize, or trade personal data to marketing brokers or independent advertisers.

Data is only shared under defined corporate circumstances:

• Venture Architecture Routing: Inquiries targeting a specific subsidiary (e.g., hospitality inquiries directed to ZestBook) are securely routed internally to the designated brand operations team.
• Vetted Infrastructure Providers: Specialized enterprise cloud, security, and SMS/WhatsApp gateway providers (such as ChatlixAI infrastructure) operating under non-disclosure and strict data processing agreements.
• Legal Obligations: When mandated by court summons, law enforcement agencies, or statutory audit authorities under Indian law.

Cookies & Telemetry

Our website utilizes minimal, essential session cookies and performance telemetry to maintain security, session state, and load balancing. We do not employ third-party tracking pixels that monitor user behavior across non-affiliated web networks. Users maintain the autonomy to disable cookies through individual browser settings without losing fundamental access to corporate disclosures.

User Rights & Access Controls

Under Indian data protection frameworks, authorized individuals and enterprise stakeholders retain explicit rights regarding their personal information:

• Right to Review & Access: You may request confirmation and an overview of the personal data maintained in our records.
• Right to Correction: Request prompt updates to inaccurate or incomplete demographic and contact coordinates.
• Right to Erasure: Request the deletion of personal records, subject to statutory retention obligations mandated by Indian corporate and tax laws.

Grievance Redressal & Corporate Contact

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, questions, concerns, or access requests regarding this policy should be addressed to our Corporate Grievance Officer: