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Rablik - Refund Policy

Rablik - Refund Policy

Our refund policy has been devised to define the situations under which Rablik will provide a refund, the procedure for claiming a refund, and the responsibility of Rablik in circumstances resulting in such a claim. By registering for any of our services, you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.

Coverage & Scope

Our refund policy covers the refunds by Rablik and/or a website owned and managed by Rablik, a creative digital agency India.

This policy does not have any application for companies that are not owned or controlled by Rablik or for persons not employed or managed by Rablik. This includes any third-party service and / or product providers bound by contract and also, any third-party websites to which Rablik's website links.

Filing a Complaint

At Rablik, a creative digital agency India, we take every project with the final product in sight. It is as much our responsibility as the client’s. So, we believe that every effort should be made to reach a solution that is fully acceptable reciprocally in case of any situation where dissatisfaction related to services comes. Only when things are completely out of hand that refund should be considered.

Our final aim is to come to a mutually acceptable solution. Even then if for some reason you are not satisfied and think about going for a refund claim, it is our request that you take out a few precious minutes to write to us at contact@rablik.com for a final dialogue prior to requesting a refund.

Only if we are unable to reach a common ground with you after talks should a refund claim be filed.

Eligibility for Refund

At Rablik, a creative digital agency India, every project is important to us, and we make sure that we handle each project with utmost care and professionalism. Our aim is to provide the results as per the terms and conditions of the proposal. However, despite every measure if the client is not satisfied with the results and chooses to go for the dispute resolution process, we consider refund requests as per the following program in which our services and refund policy related to each service are very clearly listed:

Website

Logo Design / Brochure Design

Web Programming

Dedicated Hiring (Offshore Staffing Solution)

NOTE: Rablik's delivery commitment is subject to:

Applicability of the Delivery Policy

NOTE: Rablik's delivery commitment is subject to:

Limitation of Liability

Rablik's liability is bound by the value of the chunk of the project (as per our proposal) which remains incomplete at a given point in time. Rablik is not obligated for losses due to the services provided/not provided or the delay in the same at any point in time. The liability to refund holds only if the project has been canceled by the client, and such cancellation has been communicated to Rablik in writing.

Processing of Refunds

The partial refunds will be processed and mailed within 180 business days of the date of cancellation and will be brought about using the method of payment agreed upon at the beginning of the project, i.e., refund by check or refund by credit card.

The full refunds will be processed and mailed within 50 business days of the date of cancellation and will be brought about using the method of payment agreed upon at the beginning of the project, i.e., refund by check or refund by credit card.

Changes

Rablik may at any time, without prior notice under its sole discretion, amend this policy from time to time. You are therefore requested to review this policy periodically. Your continued use of Rablik's website after any such amendments automatically implies your acceptance of the same thereof.

Contacting Us Regarding Our Refund Policy

If you have queries or suggestions regarding our refund policies, kindly e-mail us at contact@rablik.com